Use the free trial to confirm recoverable tables, row counts, or sample records. Purchase the license when you are ready to export recovered Oracle data.
DBRECOVER licenses unlock export. They should be purchased after the trial has shown useful evidence on the same damaged datafiles you plan to recover.
Use this list before opening Stripe checkout.
Use the same operating system and the same damaged Oracle datafiles you plan to export from after licensing.
Use Examine Records Count on the affected datafiles instead of testing only with unrelated sample files.
Target schemas, table names, row counts, or sample records should match the business data you need to export.
The Oracle license is bound to one DB_NAME. Check it carefully before purchase because it cannot be changed after issue.
Confirm Java or OS compatibility and leave enough disk space for SQL or CSV output generated from recovered rows.
Recovery results are not guaranteed. The 7-day refund path requires a complete recovery feedback report if the licensed export does not meet your needs.
The purchase flow is designed for recovery risk: confirm your data is visible first, then buy only when you are ready to export.
Use the Community Edition to examine datafiles and confirm recoverable tables or row counts.
Confirm the target DB_NAME, complete Stripe payment, and receive the license key immediately by email.
If you are not satisfied, submit the refund request form with a recovery feedback report within 7 days.
The license is strictly bound to one specific DB_NAME (Database Name). It cannot be used on multiple databases with different names. One license covers one database.
Yes, the license is perpetual for the specific version you purchased.
No. Once issued for a specific DB_NAME, the license cannot be transferred to another database or changed.
No. The price of $1,350 USD is fixed. We do not offer partnership programs, reseller discounts, or bulk pricing.
We accept Credit Card payments only via Stripe on our website. We do not accept PayPal or Bank Transfers.
After successful Stripe payment, the license key is sent immediately to your purchase email. Make sure the target DB_NAME is correct before purchase because the Oracle license is bound to that DB_NAME.
Yes. Our payment processor (Stripe) automatically emails a receipt upon successful payment. This serves as your proof of purchase.
Yes, and you must do so. Download the Community Edition and use the "Examine Records Count" feature to check how many rows are recoverable in your damaged files.
Request a refund within 7 calendar days by submitting the refund request form with a recovery feedback report. Do not send confidential database files unless requested through a secure support channel.
DBRECOVER for Oracle includes a 7-day satisfaction guarantee. If you are not satisfied with the software, you may request a refund within 7 calendar days of purchase.
Refund requests must be submitted through the refund request form and include a recovery feedback report with your purchase email, database version, operating system, recovery scenario, error messages if available, test result, expected result, actual result, and screenshots if available. Do not send full database files or confidential production data unless we explicitly request them through a secure support channel.
If a refund is granted, the refunded license is terminated. You must stop using that license and must not copy, share, publish, exchange, resell, sublicense, transfer, or otherwise distribute the refunded license key.
It is your responsibility to ensure that the software you purchase is compatible with your system and meets your needs. We recommend that you thoroughly test any software before purchasing to ensure it is suitable for your requirements. We do not accept responsibility for any compatibility issues that may arise after purchase.
By purchasing our software, you are granted a non-exclusive, non-transferable license to use the software. This license is for personal use only and does not allow you to sell, distribute or transfer the software to any third party.
The software license itself does not include technical support; the tool is sold "as-is" for self-service recovery. However, we do offer paid technical support services separately. Paid support, custom recovery work, and remote assistance are not covered by the automatic 7-day software refund policy once delivered.
Recovery success depends on the extent of damage to your files and whether data has been overwritten. Use the trial's "Examine" feature to assess recoverability yourself before purchasing the export license.
Contact us before making your purchase if you have any questions or concerns.