Privacy Policy
Last Updated: November 30, 2025
Summary: We respect your privacy. We don't use tracking cookies or analytics. We only collect information necessary to process your purchase through Stripe.
1. Introduction
ThreeGem Co., Ltd. ("we", "us", or "our") operates the website www.dbrecover.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
When you purchase a license or contact us, we may collect:
- Email address (for license delivery and support)
- Database name (DB_NAME) for Oracle license generation
- Payment information (processed securely by Stripe)
2.2 Information Collected Automatically
Our website does NOT use:
- Google Analytics or any tracking analytics
- Marketing or advertising cookies
- Social media tracking pixels
- User behavior tracking tools
3. Third-Party Services
3.1 Stripe Payment Processing
We use Stripe to process payments. When you make a purchase, Stripe may set essential cookies for:
- Fraud prevention and security
- Payment session management
- Compliance with financial regulations
These are "strictly necessary" cookies required for the payment to function. Stripe's privacy policy can be found at: stripe.com/privacy
3.2 Google Fonts
We use Google Fonts to display typography. Google Fonts does not set cookies but may collect limited technical data (such as IP address). See Google Fonts Privacy for details.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your license purchase
- Deliver your license key via email
- Provide technical support when requested
- Respond to your inquiries
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Retention
We retain your purchase information (email, license details) for as long as necessary to:
- Provide ongoing support for your license
- Comply with legal obligations
- Resolve disputes if any arise
6. Data Security
We implement appropriate security measures to protect your personal information:
- All payment processing is handled securely by Stripe (PCI DSS compliant)
- We do not store credit card information on our servers
- Communication is encrypted via HTTPS
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally permitted)
- Opt out of promotional communications
To exercise these rights, contact us at [email protected]
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: www.dbrecover.com