Terms of Service
Last Updated: November 30, 2025
Summary: By using DBRECOVER software or services, you agree to these terms. All sales are final. The software is provided "as-is" without warranty.
1. Acceptance of Terms
By accessing our website (www.dbrecover.com), downloading our software, or purchasing a license, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
2. Company Information
These services are provided by:
ThreeGem Co., Ltd.
504 Scole No.2 Tenjin, 3-6-24 Tenjin, Chuo-ku
Fukuoka-shi, Fukuoka, Japan
Contact: [email protected]
3. Software License
3.1 License Grant
Upon purchase, you are granted a non-exclusive, non-transferable license to use the DBRECOVER software according to the following terms:
- DBRECOVER for Oracle: License is bound to one specific database name (DB_NAME). The license cannot be transferred to a different database.
- DBRECOVER for MySQL: License is granted for single-user use. It cannot be shared, resold, or transferred.
3.2 Restrictions
You may NOT:
- Redistribute, sell, lease, or sublicense the software
- Reverse engineer, decompile, or disassemble the software
- Remove any proprietary notices or labels
- Use the software for illegal purposes
- Share license keys with third parties
4. Purchases and Payments
4.1 Pricing
All prices are displayed in US Dollars (USD). We reserve the right to change prices at any time without notice.
4.2 Payment Processing
Payments are processed securely through Stripe. We do not store credit card information on our servers.
4.3 No Refunds
All sales are final. We do not offer refunds or exchanges once a license has been purchased. This is because:
- Digital products cannot be "returned"
- License keys are generated immediately upon payment
- Free trial versions are available to test before purchasing
5. Free Trial
We provide free trial versions of our software. The trial allows you to:
- Scan and analyze your database files
- Preview recoverable data
- Verify compatibility with your system
You are responsible for testing the software thoroughly before purchasing. We strongly recommend using the trial to confirm data recoverability.
6. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
We do not guarantee data recovery results. Recovery success depends on the extent of file damage, data overwriting, and other factors beyond our control.
7. Limitation of Liability
IN NO EVENT SHALL THREEGEM CO., LTD. BE LIABLE FOR ANY:
- Indirect, incidental, special, or consequential damages
- Loss of data, profits, or business opportunities
- Damages arising from the use or inability to use the software
Our total liability shall not exceed the amount paid for the software license.
8. Technical Support
The software license does not include technical support. The tool is sold for self-service use. Paid support services are available separately upon request.
9. Intellectual Property
DBRECOVER and its associated logos are trademarks of ThreeGem Co., Ltd. All rights reserved.
Oracle® and MySQL® are registered trademarks of Oracle Corporation. DBRECOVER is not affiliated with, endorsed by, or sponsored by Oracle Corporation.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes shall be resolved in the courts of Fukuoka, Japan.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the modified terms.
12. Contact
For questions about these Terms of Service, please contact us at:
Email: [email protected]